How To Hire a Reliable Cleaning Service
When you need a proper cleanup, say an annual or something on a regular basis, there are few things you need to consider before actually calling a cleaning service provider.
Hiring a professional service from a cleaning service company can be expensive than hiring an under-the-table-cleaner, but it’s a whole lot beneficial. Before we jump into that, here are ten things you should consider before hiring a cleaning service in Vancouver.
1. Get referrals from friends and family
A company can say anything about its cleaning service on websites. But ask someone you know about the cleaning services they had to get a better and an accurate understanding of these services.
2. Pay attention to the reviews and comments
Sometimes the goal of the review is to damage the reputation of the company or a similar thing. But if all reviews are bad ones, that is definitely a no-go. But if they have mostly good ones and a few bad ones, that’s mediocre. One you can consider.
The other thing to avoid is cleaning companies with perfect records. Some companies pay their clients to write reviews. Avoid both these totally bad reputed ones and ones with a perfect score. You can choose a cleaning service with an average rating.
3. Bonding, insurance and worker’s recompense
Does that company you hired cover any damage done to your home? If not, they might be providing you with an incomplete service with items, money and the injured worker. A cleaning service company must be able to inform you if they offer coverage and provide copies of their policies if needed.
You should know that this adds to the cost of operating a cleaning service company, which is why the charges are higher per job. But this assurance is more valuable, and when you’re letting someone into your house, you could be taking a risk if anything goes wrong.
4. Experience, affiliations and accreditations
To see how trustworthy they are, you can look out for how long they have been in business if they have any accreditations, awards or affiliations with professional organizations for reassurance.
There are cleaning companies in Vancouver with bad reputations, and that close down and reopen under another name. By checking the above factors, you can find a trustworthy Vancouver carpet cleaning company.
5. Cleaning Service offerings
Do they accept your requests or offer a fixed cleaning service? How detailed are they? And inquire about the level of service provided depending on what you need to be done. The cleaning service companies offer a variety of options, and none can be considered as right or wrong. You just have to know what you want from them when you hire a cleaning service.
6. Guaranteed satisfaction
A Vancouver cleaning company must be able to stand for their work and workers. They should be able to answer you in case of breakage, damage, or if you are not satisfied with their work. And what have they planned to make it right? Offer such comforts.
7. Employees and contract workers
See if the staff are employees or contract workers. Contract workers are often inconsistently trained and not as trustworthy as employees because they are easily replaceable. There is actually only a little or no investment invested in contract workers, and they can get easily replaceable without having much of a loss.
But company employees have a better set up than contract workers. The cleaning service company has advanced a lot of investment and oversight, so; they are more accountable to the employer. Employees also pay taxes, and their employers pay taxes on their behalf, supporting the state or province they are living.
8. Know who you’re hiring
You have to know who’s actually coming to your house. Is it a trustworthy cleaning company with a consistent roster of employees, or a sharing-economy that send random individuals to your home? You have to know that you’re granting access to your private property with valuable items in it, especially when you’re not there. So, make sure that the cleaning service company has done background checks on their employees before hiring them and how they have scheduled you with the same employee often.
9. Cleaning supplies
Does the cleaning company provide cleaning supplies, or do you have to offer them? Many Vancouver cleaning companies make their clients choose the things they want, and that can be said to be a better protocol. Because it can be a medium to transmit stuff from one house to another. And the clients might have different environments with pets, people etc.
10. Terms of the cleaning service
And find out what their policy is when changing or cancelling a cleaning service so that you won’t receive any surprise charges. Many cleaning companies in Vancouver levy a cancellation fee due to the inconvenience of rescheduling cleaners at the last minute. And because they have to cover the lost wages. Knowing this will help you prepare better.